In using this our service you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", "Ourselves", "We" and "Us", refers to Promo Cloud Media Limited. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Confidentiality We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party unless legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
i . excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
ii. excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.


Payment
Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Our Terms are payment in full within 7 days. All goods remain the property of the Company until paid for in full. Monies that remains outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England’s base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

1.1 Termination of Agreements and Refunds Policy
Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, must be used as no refund will be given.

1.2 Availability
You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

1.3 Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

1.4 Cookies
Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

1.5 Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

1.6 Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.

1.7 Communication
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers. This company is registered in England and Wales, Number 8327411, registered 14 Duddell Street, Telford, TF4 2GL

1.8 Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

1.9 Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

2.1 General
The laws of England and Wales govern these terms and conditions. By accessing this website and using our products, you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

3.1 Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

4.1 Your Contact Lists
Your contact lists must only contain contacts for whom you have obtained full permission to send electronic communications to, if it is found that you have added contacts that do not meet our allowed criteria, we will cease all running promotion campaigns and the agreement between the company and the client shall be immediately terminated.

4.2 Campaign definition
A campaign is considered to be a music single with, one or more versions, an EP with multiple originals or an album. The sending of multiple singles in a single campaign is prohibited, if discovered to do so you could be charged for the additional amounts. Items that are strictly prohibited: i. Audio loops or sample packs ii. non complete tracks, for example a track which has been trimmed to render it incomplete. iii. material for which you or your client does not own copyright.

4.3 Campaign duration and time limit
A campaign is considered to be completed after 90 days from build, 30 days for free accounts, after which time The Company reserves the right to end the campaign on your behalf.

4.4 Account lifecycle
Your account may be automatically closed if it remain un-used for long periods of time, We alway notify you via email in the event of this happening and we will archive your data for 90 days before removing it giving you the opportunity to re-activate the account if you so wish. An Idle account is defined as an account which has not created a promo for 6 months or has never created a promo within 45 days of the accounts creation. Any credits on the account at the time of closure shall not be refunded.

4.5 Contact with a conflict of interest
Promo Cloud Media Limited reserves the right to withhold all communication, including promos to any contact who is deemed by the company to have a conflict of interest.

4.6 Silo abuse
Silos are bundled in free with active accounts and are intended to be used in conjunction with promotions, accounts identified to have loaded credits with the sole intention of enabling and using only the silo system will be closed, any loaded credits are non refundable

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Terms of Service

1. Introduction
By accessing our platform and using our services, you agree to be bound by these Terms of Service. Please read them carefully.

2. Authorisation and Use of Content
a. If you are using Promo Cloud on behalf of a record label, you must have obtained prior authorization to use the label's name, logo, and music before registering or uploading any content.
b. You must either be the copyright holder or have explicit permission from the copyright holder to use any audio or related multimedia content uploaded to Promo Cloud.

3. Content Responsibility
You are solely responsible for all content that you upload, post, email, transmit, or otherwise make available via Promo Cloud. You agree to not upload any content that infringes upon the intellectual property rights of others or violates any local, state, national, or international laws.

4. Usage Rights
By uploading content to Promo Cloud, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, distribute, prepare derivative works of, display, and perform the content in connection with the service provided by Promo Cloud and its successors and affiliates.

5. User Conduct
You agree not to use the service to:
- Transmit spam, bulk or unsolicited communications.
- Forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the service.
- Misrepresent your affiliation with a person or entity.
- Act in a manner that negatively affects other users' ability to use the service.
- Engage in activities that would violate any applicable law, regulation or rules.

6. Account Security
You are responsible for maintaining the security of your account and password. Promo Cloud will not be liable for any loss or damage arising from your failure to comply with this security obligation.

7. Limitation of Liability
In no event shall Promo Cloud, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the service.

8. Termination and Suspension
Promo Cloud may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

9. Amendments to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

10. Dispute Resolution
Any disputes arising out of or related to these Terms will be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any legal action or proceeding related to this site shall be brought exclusively in a jurisdiction situated in United Kingdom.

Contact Us
If you have any questions about these Terms, please contact us at our support email address.